Can I Use Text In Church for Calling?

What Is the Calling Feature in Text In Church?

While texting and email are essential for church communication, sometimes a phone call is the best way to connect with guests, members, or volunteers. With Text In Church’s Calling Feature, church leaders can make calls directly from the platform—without using personal phone numbers.

This feature allows churches to maintain a professional presence while protecting the privacy of staff and volunteers. Whether you need to check in on a guest, follow up on a prayer request, or connect with a volunteer, the Calling Feature makes it simple and seamless.

Why Traditional Calling Methods Can Be Challenging

Many churches rely on personal phones for ministry calls, but this can create challenges such as:

  • Lack of Privacy: Staff and volunteers may feel uncomfortable sharing their personal numbers.
  • Missed Calls & Voicemails: Personal numbers make it harder to track missed calls and follow-ups.
  • Inconsistent Communication: Without a centralized system, calls may not be logged or followed up on properly.

With Text In Church’s Calling Feature, these challenges disappear, providing a structured and efficient way to handle voice communication.

How the Calling Feature Benefits Your Church

  1. Keep Personal Numbers Private
    Make and receive calls through your church’s dedicated Local Phone Number, ensuring that communication stays professional and organized.
  2. Maintain a Centralized Call History
    Every call is logged within Text In Church, allowing church staff to track past conversations, follow-ups, and voicemails easily.
  3. Enhance Guest & Member Engagement
    A personal call can make a significant impact, whether you’re welcoming a new guest, checking in on a prayer request, or encouraging a volunteer.
  4. Increase Accessibility Without Overburdening Staff
    Calls can be routed through the church’s system, making it easy for multiple staff members to stay connected with the congregation without relying on personal devices.

Real Church Stories: The Impact of the Calling Feature

Churches using Text In Church’s Calling Feature have seen major improvements in their ability to connect personally with their congregation. Shera Dye shared, “It’s been a game changer for our small church. We don’t have to use our personal phones anymore and can direct everyone as needed through our automated receptionist.”

Another pastor shared how a guest who was struggling with anxiety was able to reach their church through their Local Phone Number and connect directly with the pastor, creating a life-changing moment through a simple phone call.

How Calling Works With Other Features

Pairing Calling with Two-Way Texting allows churches to follow up effectively—if someone doesn’t answer a call, they can receive a follow-up text instead. Additionally, integrating Calling with Automated Workflows ensures that every guest receives a structured follow-up sequence, including personal calls when needed.

Get Started With Text In Church’s Calling Feature

Want to enhance your church’s communication with Text In Church’s Calling Feature? Attend a live demo to see how calling, texting, and email can work together to strengthen engagement and ministry impact.