Customer Service Like You’ve Never Experienced

Our Member Experience Team is quick to reply, kind and caring, and problem-solving professionals. We put you first and will go above and beyond to make sure you get the most out of Text In Church. Plus, you'll have the confidence to know you are connecting with your people the right way.

Help Center

Search our resource library filled with videos and articles of helpful tutorials, tips, and tricks.

Visit Help Center

Have A Question?

Contact our Member Success Experts who are committed to helping your church thrive.

Chat With Us

Available For Every Question.

In addition to an extensive Help Center, our Member Success Experts are available via email, chat, and phone to answer any question, and help your church thrive with Text In Church.

I Have a Question


Quentin was very knowledgeable, and was great at following up with me to make sure I received his recommendation, as well as the fact that it was resolved and I was satisfied with his solution. Very personal and efficient. Quentin deserves a free lunch from Text In Church!😉

Award winning customer service

5 star satisfaction

We pride ourselves in providing top of the line email, phone, and in-app chat support, in addition to our help center. You can count on us to answer all your questions in a timely manner, and provide the best tips and strategies to reach your church’s goals.


Awesome Support Team Members


Customer Satisfaction Score


Average Response Time (minutes)

It’s not uncommon for our members to gush about their customer service experience…


Stephanie was really great! She helped me to understand everything and was very patient and kind. She made the experience feel easy and not so overwhelming.


Jilliann was so kind and helpful, she asked great questions and she ensured that I had been helped to the end. She went above and beyond and did it with excellence and a cheerful heart! As someone who is not super knowledgeable in tech, she made the process of figuring it out an absolute breeze. I was so grateful for her help and her optimistic attitude.


Corey was able to help with out any problem giving suggestions, offering quick resolutions to help us resolve our issue and create paths that will continue to help us utilise Text in Church to its full potential.