Direct Extensions

Personalize Call Connections

Are callers struggling to reach the right person in your church?

Automated Greetings ensure every caller is welcomed professionally and directed to the right information or person without delays.
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Trusted by 32,246 church leaders

Make Communication Personal with Direct Extensions and Custom Routing

With Direct Extensions, you can create a simple and efficient way for callers to reach the right person or department. Whether it’s connecting to a pastor, ministry leader, or team, Direct Extensions enhance communication and save time.

Customized Call Routing

Assign unique extensions to each Caller on your account

Set up a directory that’s easy for callers to navigate to connect with the right staff member, ministry or team!

Provide direct access to specific departments without delays.

Professional and Personalized Experience

Offer a seamless first impression with a professional directory greeting.

Customize messages for each extension to reflect the purpose or ministry.

Create trust and connection by making it easy for callers to reach who they need.

Streamline Team Communication

Keep staff organized by routing calls directly to their assigned lines.

Reduce misdirected calls and ensure faster response times.

Improve efficiency for both your team and your callers.

Take the Guesswork Out of Managing Calls

Book a free demo to see how the Digital Receptionist can streamline your church’s call management, enhance efficiency, and create a welcoming first impression for every caller.

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Staff Accessibility

Help your congregation connect directly with key staff members. With Direct Extensions, each staff member has their own line, so callers can bypass a Digital Receptionist.

Ministry Connections

Ensure every ministry is easily accessible to the community. Assign custom routing to specific ministries, like Youth, Worship, or Prayer, so callers can quickly reach the right team.

Learn More About Direct Extensions

How to create your Staff Directory

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How to Add, Edit, and Remove Callers

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What church leaders like you have to say…

This has been a helpful tool for us to get the word out to our church family and local guests. Some people prefer a text over email, so this is a great option.

Dustin W.

What church leaders like you have to say…

We have leaned into almost everything Text In Church as to offer, and without a doubt, I can say it connected our church in ways that could not have happened without Text In Church. I can assure you that Text In Church will make ministry more effortless and more impactful to your congregation and allow you to do the job of three people while knowing things are happening while you are spending time with your family and sleeping.

Mark Combs

What church leaders like you have to say…

Text In Church is an AWESOME program. We highly recommend! Great for large and small churches alike!

Dustin W.

What church leaders like you have to say…

Communicating has become soooo much easier and soooo much fun!

William & Andrea P.