Direct Extensions

Personalize Call Connections

Are callers struggling to reach the right person in your church?

Automated Greetings ensure every caller is welcomed professionally and directed to the right information or person without delays.
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Trusted by 32,246 church leaders

Make Communication Personal with Direct Extensions and Custom Routing

With Direct Extensions, you can create a simple and efficient way for callers to reach the right person or department. Whether it’s connecting to a pastor, ministry leader, or team, Direct Extensions enhance communication and save time.

Customized Call Routing

Assign unique extensions to each Caller on your account

Set up a directory that’s easy for callers to navigate to connect with the right staff member, ministry or team!

Provide direct access to specific departments without delays.

Professional and Personalized Experience

Offer a seamless first impression with a professional directory greeting.

Customize messages for each extension to reflect the purpose or ministry.

Create trust and connection by making it easy for callers to reach who they need.

Streamline Team Communication

Keep staff organized by routing calls directly to their assigned lines.

Reduce misdirected calls and ensure faster response times.

Improve efficiency for both your team and your callers.

Take the Guesswork Out of Managing Calls

Book a free demo to see how the Digital Receptionist can streamline your church’s call management, enhance efficiency, and create a welcoming first impression for every caller.

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Staff Accessibility

Help your congregation connect directly with key staff members. With Direct Extensions, each staff member has their own line, so callers can bypass a Digital Receptionist.

Ministry Connections

Ensure every ministry is easily accessible to the community. Assign custom routing to specific ministries, like Youth, Worship, or Prayer, so callers can quickly reach the right team.

Learn More About Direct Extensions

How to create your Staff Directory

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How to Add, Edit, and Remove Callers

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What church leaders like you have to say…

We traded out our previous Plan A Visit form for Text In Church’s digital connect card. Amazing! Our guests using this system automatically get a text from me asking which service they would like to plan to visit, a detailed email from me, and then a text telling them Ican't wait to see them. 67% of guest families that go through this process are taking next steps and becoming regular attenders.

Faith Brown

What church leaders like you have to say…

I can streamline, bulk load, and communicate with everyone in my church without being glued to my tech. It's revolutionized our communication and is allowing us to grow.

Spring Fricks

What church leaders like you have to say…

It has turned follow-up from an inconsistent hassle, to a consistent and effective joy!

Josh Johnson

What church leaders like you have to say…

So far, Text In Church helped us retain 50% of our first-time guests that actually filled out ourconnect cards. The personal text messages help our guests feel wanted, valued and appreciated. There is no way one person could keep up with multiple guests for six weeks. But with this app, it’s possible to not let one person fall thru the cracks.

Holly Howard

What church leaders like you have to say…

Since implementing our plans, we have seen a surge in retention and a 27% increase in overall attendance.

Chris Sykes

What church leaders like you have to say…

We love Text In Church - we believe it was a vital part of our growth over the last couple ofyears from 60 to nearly 200 in regular worship attendance.

Tim Fox

What church leaders like you have to say…

Because of Text In Church, we can CARE for our people, and the greatest example of this iswhen we text and simply ask if there is anything we can pray with them about, the response is so huge!! Over and over people have commented how they love that we take time for them and they are connected to us.

Neill Rowe

What church leaders like you have to say…

TOP NOTCH customer service to go along with a TOP NOTCH product. From guest engagement to increased regular attendee engagement we have seen SIGNIFICANT improvements. Not only that, we have also used this successfully to communicate with groups of key volunteers. I would highly recommend [Text In Church] to any and everychurch.

Blake Sabiston

What church leaders like you have to say…

We use it to connect with volunteers, first time guests, youth... you name it! Our church has a greater impact thanks to Text In Church! Wish this was around years ago!

Josiah Petermann