10 FAQs Churches Have About Text In Church
Church leaders often ask how they can improve guest follow-up, keep members engaged, and streamline communication. With so many tools available, it’s essential to find a church texting service that simplifies communication while fostering real connections.
At Text In Church, we help churches engage their communities with easy-to-use messaging, email, and automation tools. Below, we’ll answer 10 of the most frequently asked questions about how our platform helps churches communicate effectively.
1. How Can Two-Way Texting Help My Church Build Stronger Connections?
Most churches struggle with engagement because traditional one-way communication (like mass emails or announcements) doesn’t invite real conversation. Two-Way Texting allows churches to send personal, one-on-one messages that guests and members can reply to—creating real relationships.
With Text In Church, you can welcome guests, respond to prayer requests, and check in on members, all through private and meaningful text conversations.
Example: A church leader texts a first-time guest:
"Hi Sarah, we’re so glad you visited Sunday! Let us know if you have any questions—we’d love to stay connected."
Result: Sarah feels welcomed and is more likely to return!
Real Church Story: Gwen Lewis from Pleasant Ridge Faith Center shared that visitors have responded well to messages, with some saying they had never seen anything like it and that it made them feel like they mattered.
Learn More About Two-Way Texting
2. What Are Automated Workflows, and How Can They Save My Team Time?
Church follow-up is critical—but time-consuming. Automated Workflows ensure no guest, volunteer, or member slips through the cracks by sending pre-scheduled text messages and emails automatically.
For example, when a guest fills out a Connect Card, they can be placed in an Automated Workflow that welcomes them, invites them to upcoming events, and checks in after a few weeks—without requiring staff to manually send every message.
Real Church Story: Holly Howard shared that her church retained 50% of first-time guests who filled out a Connect Card, thanks to the consistent and automated follow-up made possible by Text In Church.
Learn More About Automated Workflows
3. Why Is a Local Phone Number Important for Church Communication?
Using personal phone numbers for church communication can lead to privacy concerns, inconsistent follow-up, and messages getting ignored. A Local Phone Number from Text In Church ensures that all texts and calls come from one recognizable church number—building trust and keeping communication organized.
With a dedicated number, leaders can text, call, and follow up while keeping personal phone numbers private.
Real Church Story: Shera Dye noted, “It’s been a game changer for our small church. We don’t have to use our personal phones anymore and can direct everyone as needed through our automated receptionist.”
Learn More About Local Phone Numbers
4. What Is Text A Keyword, and How Can It Improve Engagement?
Text A Keyword allows people to take immediate action by texting a simple word to your church’s number. Whether it’s NEW for first-time guests, PRAYER for prayer requests, or SERVE for volunteering, Text A Keyword makes engagement instant and effortless.
Real Church Story: Mike Toluba from Killearn United Methodist Church shared, “It is such an easy way to invite people to connect in a way that feels comfortable. It’s the first time our church has had an intentional follow-up process for guests.”
Learn More About Text A Keyword
5. How Do Connect Cards Help My Church Stay Connected?
Digital Connect Cards replace paper forms and eliminate manual data entry. Guests can fill them out from their phones, and their information is automatically stored for follow-up. This ensures that churches can welcome new visitors, follow up consistently, and encourage next steps without the hassle of collecting paper forms.
Real Church Story: Faith Brown shared, “67% of guest families that go through this process take next steps and become regular attenders.”
Learn More About Connect Cards
6. Is Email Sending Possible With Text In Church?
Yes! Text In Church allows churches to send emails alongside text messages—ensuring a complete communication strategy. Whether you need to send a church-wide update, follow up with a guest, or send a devotional, emails are simple to create and manage within the platform.
Learn More About Email Sending
7. What Is Video Messaging, and When Should I Use It for Church Communication?
Sometimes, a personal video message makes all the difference. With Video Messaging, pastors and leaders can send genuine, heartfelt video messages to welcome guests, check in with members, or even provide a virtual tour of the church before someone visits for the first time.
Real Church Story: Many pastors have used Video Messaging to personally welcome guests who scheduled a visit. By sending a video tour and an introduction, guests feel more comfortable and excited to attend before they even step inside.
Learn More About Video Messaging
8. How Do Messaging Templates Save Time and Ensure Consistency?
Writing messages from scratch every time can be exhausting. Messaging Templates allow church leaders to send pre-written, customizable messages in seconds—ensuring communication is clear, professional, and effective.
Learn More About Messaging Templates
9. What Tools Can I Integrate With Text In Church?
Text In Church integrates with popular church tools like Planning Center, Zapier, and Facebook Lead Ads, ensuring that communication and data stay connected and organized across platforms.
10. Can I Use Text In Church for Calling?
Yes! While texting is the most effective communication method, sometimes a personal phone call is necessary. Text In Church’s Calling Feature allows leaders to make calls directly from their Local Phone Number, keeping communication professional and private.
Experience the Power of Text In Church
These are just a few of the most common questions church leaders ask about Text In Church. Whether you need to streamline guest follow-up, automate communication, or engage your members more effectively, our platform is designed to help.
Ready to see Text In Church in action? Attend a live demo and discover how it can transform your church communication today!
