From QR Codes to Community: How One Church Plant Is Retaining 85% of Its Guests with Text In Church
Monica and her husband planted The Gathering Christian Church in Naples, Florida, with a clear purpose. They saw a growing city filled with people who weren’t connected to a church, and they felt called to change that. Starting fresh in a place where most people view church as irrelevant didn’t intimidate them. It gave them urgency.
Monica serves as the Hospitality and Events Pastor. Her role is hands-on, people-focused, and time-sensitive. Guest retention quickly became her top priority. She needed a way to keep people engaged, without sacrificing hours every week.
“Guest retention was my number one job,” Monica said. “But I needed something that could think ahead for me.”
She found her solution in Text In Church.
Building Relationships Without Burnout
Text In Church gave Monica the freedom to stop juggling manual tasks. She set up communication workflows using built-in templates. She used QR codes and keywords to invite guests to connect. And once people took that first step, the system kept the conversation going automatically.
“Once I got ahold of Text In Church, it saved hours off my plate.”
Support from the Text In Church team made implementation easy. Monica didn’t have a background in tech. She didn’t need one. The interface made sense, and help was always close by.
“I’ve never felt dumb asking questions,” she said. “It’s like the support team is sitting right next to me.”
85% of Guests Stay Connected
The results speak for themselves. The Gathering is retaining 85% of guests who engage through QR codes or Text a Keyword. Monica doesn’t have to build every message from scratch. She doesn’t have to guess what to say or when to say it. The workflows do the work, and she gets to focus on welcoming people and building community.
“The workflows that are already created are so helpful. I just tweak them to our language and go.”
A System That Makes Ministry Simpler
Monica uses Text In Church as a reliable partner in ministry. The platform helps her stay organized, consistent, and personal, all at the same time. It keeps new guests engaged and gives her peace of mind. And it’s always running in the background, doing its job without needing reminders.
“It’s like having the best volunteer. They’re 24/7 and help us focus on what really matters—people.”
Tools and Tactics Monica Used
- Keyword and QR Code Opt-Ins: Easy access points for guests to start engaging
- Automated Workflows: Ready-to-use communication sequences that keep guests connected
- Personalized Messaging: Automation that feels like a real conversation
- Friendly, Responsive Support: Real people offering real help when needed
Create a Guest Retention System That Actually Works
Monica didn’t have a big team, a tech background, or extra hours in the day. She had a clear goal and the right tool to help her reach it. Your church can do the same.
Start your free trial today and experience how simple and effective guest follow-up can be.
