From Missed Calls to Ministry Wins: How Josh Revamped Church Communication

In the life of a local church, every call could be a cry for help, a step toward faith, or the start of a new relationship. But what happens when those calls are missed?

That was the reality Pastor Josh Antley faced. Like many churches, their communication system was stuck in the past; relying on a limited office landline with no after-hours solution. Important calls went unanswered. Voicemails piled up. And staff were left playing phone tag instead of doing what they were called to: ministry.

The Communication Breakdown

With staff holding full-time jobs outside the church and the phone system only active during set office hours, Josh and his team found themselves disconnected from the very people they were trying to serve. The outdated system couldn’t route calls, filter spam, or provide basic information without human intervention. Ministry moments were being lost in missed voicemails.

Enter: Text In Church’s Calling Feature

That all changed when Josh discovered Text In Church’s Calling feature. Designed specifically for church life, Calling gave them:

The result? Real-time connection. Fewer interruptions. And no more missed opportunities.

Real Ministry, In Real Time

One of Josh’s most powerful stories came from a woman new to the area. She had visited the church quietly, battling intense anxiety. Later, she called the church in need of someone—anyone—to talk to. Thanks to the digital receptionist, she was routed directly to Josh.

He answered.

He prayed with her.

And from that phone call, a relationship blossomed. She found community. She got involved. She experienced the love of a church that was available when it mattered most.

The Ripple Effect of Connection

Since implementing Calling, Josh’s church has seen:

  • Improved guest connection and follow-up

  • Fewer missed calls and ministry moments

  • Happier, less-stressed staff

  • Stronger community engagement
In Josh’s words, “It’s a game changer."

Built for Pastors. Powered by People.

Church leaders need communication tools that are simple, scalable, and built for real-life ministry.

Text In Church’s Calling feature isn’t just about phone calls, it’s about people.

It’s about making sure every person feels known, noticed, and loved… even when no one’s physically at the church building.

Want to streamline your church communication and never miss a ministry moment again?

Start your free trial of Text In Church and explore the Calling feature today. Your next life-changing conversation could be just one call away.