Boomerang:
The 6-Week System To See Your Guests Return

A guest follow-up system built by Tyler Smith and Ali Hofmeyer - the data, the story, and the people behind it, ready to book.

Eight Out of Ten
First-time Church Guests Never Come Back

Most churches lose them in the six days between one Sunday and the next, not because guests had a bad experience, but because nobody followed up. That gap, measured in days of silence, not sermon quality, is what Boomerang fixes.

Why This Story Matters

Before your audience hears anything about Text In Church, here's the problem they're already living with, backed by real numbers, not marketing.

Only 10 to 20% of First-time Guests Ever Return

(about 9% in non-growing churches, 21% in growing ones)

Gary McIntosh & Charles Arn, What Every Pastor Should Know

45% of Texts Get a Response - a Rate No Other Communication Channel Comes Close To

SMS industry reporting

98% of Text Messages
Are Read

Forbes

90% of Texts Are Read Within 3 Minutes

Validity/Tatango

Roughly 20% of Emails Get Opened at All

Standard email-marketing benchmark (Mailchimp/Campaign Monitor)

Why This Story Matters

Counterintuitive Reframe

Your audience has heard "love people better" a hundred times. This story gives them something new to say. It's not the heart, it's the systems - a reframe your listeners haven't heard before.

Specific, Quotable Data

Your audience wants something concrete to repeat, not another vague app pitch. “Eight out of ten guests don’t come back” gives listeners a specific number they'll remember and repeat long after the episode airs.

Practitioner-Paired, Not Vendor-Pitched

Your audience trusts pastors, not vendors. Pairing Tyler with Ali means listeners hear this from someone who's lived the guest-care problem, not just a founder pitching software.

About the Book

Title: Boomerang: The 6-Week System To See Your Guests Return
‍Authors: Tyler Smith & Ali Hofmeyer
‍Foreword by: Kenny Jahng, Chief Engagement Officer, FrontDoor.Church, and Editor-in-Chief, ChurchTechToday

Boomerang is a practical, hospitality-focused playbook for churches that want to stop losing first-time guests quietly. Rather than treating guest retention as a mystery, it walks leaders through a six-week system covering the first seven minutes of a guest's visit, the follow-up window that determines whether they return, and the systems that let that follow-up run consistently, without depending on any one person's memory or bandwidth.

"No one slips through the cracks."

Meet the Authors

Founder, Text In Church
Author, Boomerang

Tyler Smith is the co-founder and CEO of Text In Church, the church communication platform trusted by more than 38,000 church leaders. He started the company in 2014 with his father, Don Smith, after watching a small church plant lose track of the very guests it worked so hard to reach. Tyler isn't a pastor. He's a lifelong entrepreneur and systems builder who fell in love with the mission of the local church, and that outsider's eye is what lets him see problems churches have lived with so long they stopped noticing them.

"The automation didn't replace the relationship. It protected you from forgetting about it."

First Impressions, Text In Church
Author, Boomerang

Ali brings real-world experience to Boomerang. Having spent years in church leadership, she understands the day-to-day reality of church life and focuses on the human side of making guests feel welcome, not just the systems behind it. Ali is the strongest fit for community-driven placements and for conversations that lead with the "people don't leave angry, they drift" theme. Ali leads First Impressions, the training and coaching organization for churches that want to transform their guest experience, including its online coaching community, First Impressions Academy.

"The moment a first-time guest walks through the door is the most important moment you'll have with them. I'm going to teach you how to make sure it's not the last one."

Free Resources for Your Listeners

  • The Boomerang Kit

    A free resource library that accompanies the book. Includes the First Impressions Audit, the Guest Follow-Up Blueprint, the Boomerang Calendar, a discussion guide for every chapter, and every follow-up template in the book, ready to copy.

  • BoomerangBuilder.ai

    A free tool that generates a customized six-week follow-up plan for any church in minutes

  • Text In Church Free Trial

    One plan, 30 days, no risk. Every listener's church gets a full 30-day free trial of Text In Church. After that, they will be on the Plus Plan at $45. No contracts, ever. Cancel, upgrade, or downgrade anytime.

  • First Impressions Academy

    Ali's ongoing coaching community for churches that want to keep improving guest care.

Book Tyler & Ali

Ready to book Tyler, Ali, or run this story?
Contact: Rachel Pedersen at rachel.pedersen@textinchurch.com